Privacy Policy

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Privacy Policy

Company Name: RYDE MEDIA LTD
Company Number: 14900679
Registered Address: 4-4a Blackburn Road, Accrington, United Kingdom, BB5 1HD
Contact Email: Support@kbtrainingdev.com
Phone Number: +44 7367 053810


1. Introduction

At RYDE MEDIA LTD (“we”, “our”, “us”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard information when you use our website, communicate with us, or engage our services.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.


2. About Us

RYDE MEDIA LTD is a UK-based digital agency offering:

  • Digital Strategies

  • E-Commerce Solutions

  • UI/UX Design

  • Web Development

We process personal data only in connection with the provision of these services.


3. Personal Data We Collect

We may collect the following categories of personal data:

CategoryExamples
Identity DataFull name, company name, job title
Contact DataEmail address, phone number, postal address
Technical DataIP address, browser type, device type, operating system
Usage DataWebsite analytics, pages visited, time spent
Project DataFiles, branding assets, credentials, and business information shared during projects
Communication DataRecords of inquiries, support requests, feedback, and correspondence

4. How We Collect Data

We collect data through:

  • Direct interactions (contact forms, emails, phone calls, service agreements)

  • Service delivery (onboarding, project work, client dashboards)

  • Automated technologies (cookies, analytics, server logs)

  • Third-party platforms you authorize us to connect with (e.g., Shopify, Google, CMS access)


5. How We Use Your Data

We use your personal data to:

  • Provide, manage, and deliver our services

  • Communicate with you about projects, updates, and invoices

  • Process payments and maintain financial records

  • Improve our website and client experience

  • Send service updates or marketing materials (with your consent)

  • Comply with legal, tax, and regulatory obligations

We will never sell or trade your personal data.


6. Legal Basis for Processing

We process your data under the following legal bases:

  • Contract – To deliver services you requested

  • Consent – When you opt-in to receive marketing emails or newsletters

  • Legal Obligation – To comply with tax, accounting, and reporting duties

  • Legitimate Interest – To analyze performance, improve services, and maintain security


7. How We Share Your Data

We may share your data with trusted third parties, such as:

  • Website hosting providers

  • Cloud storage and collaboration tools

  • Payment processors

  • Analytics providers

  • Subcontractors or partners working under confidentiality agreements

All third parties are required to comply with UK GDPR and maintain adequate data protection standards.


8. International Transfers

If data is transferred outside the UK/EEA, we ensure appropriate safeguards, such as:

  • Standard Contractual Clauses (SCCs)

  • Transfers to countries deemed “adequate” by the UK Government


9. Data Retention

We retain personal data only as long as necessary to:

  • Complete the purpose it was collected for

  • Fulfill legal and tax obligations

  • Maintain records of services rendered

Typically, project files are kept for 6 years in line with UK business record requirements.


10. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Correct inaccurate or incomplete data

  • Request deletion of your data (“right to be forgotten”)

  • Restrict or object to processing

  • Request data portability (receive your data in a usable format)

  • Withdraw consent at any time (for marketing communications)

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact us at: 📧 Support@kbtrainingdev.com


11. Cookies

Our website may use cookies and similar tracking technologies for analytics and performance. You can manage or disable cookies in your browser settings. A separate Cookie Policy may be provided if applicable.


12. Data Security

We use appropriate technical and organizational measures to safeguard your data, including:

  • SSL encryption

  • Secure access controls

  • Regular system updates

  • Confidentiality agreements with staff and contractors


13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we recommend reviewing their policies separately.


14. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised Effective Date. Continued use of our services indicates acceptance of the updated terms.


15. Contact Us

For any privacy-related questions or requests, contact us:

RYDE MEDIA LTD
📍 4-4a Blackburn Road, Accrington, United Kingdom, BB5 1HD
📞 +44 7367 053810
📧 Support@kbtrainingdev.com